Terms & Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "you," or "your") and ph50 ("ph50," "we," "us," or "our"), the operator of the online gaming platform accessible at ph50.club ("the Platform"). By registering an account, accessing, or using any service on the ph50 Platform, you confirm that you have read, fully understood, and agreed to be bound by these Terms in their entirety.

ph50 operates as a PAGCOR-regulated online gaming platform serving the Philippine market. All services offered through ph50.club — including but not limited to slots, live dealer casino games, online bingo, fishing arcade games, sports betting, and sabong — are governed by these Terms, ph50's Privacy Policy, and any game-specific rules or promotional terms communicated separately.

These Terms were last updated on 1 January 2026. ph50 reserves the right to amend these Terms at any time. Material amendments will be communicated via the Platform and, where practicable, by notification to your registered contact details. Your continued use of the Platform following any amendment constitutes acceptance of the revised Terms.

To be eligible to register and maintain an active account on ph50, you must satisfy all of the following conditions at the time of registration and on a continuing basis for as long as your account remains active:

• You are at least twenty-one (21) years of age. This is a mandatory legal requirement under PAGCOR regulations governing online casino-style gaming in the Republic of the Philippines. There are no exceptions to this requirement.
• You are physically located in the Republic of the Philippines or are a Philippine national legally permitted to access online gaming services at the time of play.
• You are accessing the Platform for your own personal, non-commercial entertainment purposes only.
• You are not a current or former employee, contractor, agent, director, officer, or immediate family member of ph50 or any of its affiliated entities, game providers, or PAGCOR officers or employees.
• You are not subject to a self-exclusion order, voluntary or involuntary, from ph50 or any PAGCOR-listed gaming platform.
• You have the legal capacity to enter into a binding contract under Philippine law.
• You are not registered on any applicable PAGCOR exclusion list or other regulatory exclusion programme.

ph50 conducts mandatory Know-Your-Customer ("KYC") verification of all registered accounts. You must provide accurate personal information including your full legal name, date of birth, Philippine address, and a valid government-issued identification document (such as PhilSys National ID, UMID, Driver's License, SSS ID, or Philippine Passport). Failure to complete KYC verification or providing false information during the process will result in account suspension and forfeiture of any associated balances.

Each individual is permitted to register and maintain only one (1) account on the ph50 Platform. The existence of multiple accounts belonging to the same individual — whether identified by the same name, address, device, IP address, payment method, government ID, or any combination thereof — constitutes a material breach of these Terms.

3.1 Registration Information

You must provide complete, accurate, and truthful information when registering your ph50 account. Any false, misleading, or incomplete information provided during registration or at any subsequent time constitutes a breach of these Terms and may result in immediate account closure without prior notice.

3.2 Account Security Obligations

You are solely responsible for maintaining the confidentiality of your ph50 account credentials, including your registered mobile number, password, and any one-time passwords (OTPs) sent to your registered device. You must not share your login credentials with any other person. ph50 will not be held liable for any loss or damage arising from your failure to keep your account credentials secure.

You must notify ph50 immediately through live chat support if you believe your account has been accessed without authorisation or if your registered mobile number has been compromised or transferred to a third party.

3.3 Account Closure by Player

You may request the closure of your ph50 account at any time by contacting ph50 support. Any balance remaining in your wallet at the time of closure will be processed for withdrawal to your registered payment method, subject to completion of any outstanding KYC or compliance requirements and the standard processing timelines applicable to your chosen withdrawal method.

ph50 accepts deposits and processes withdrawals exclusively through the payment methods listed on the Platform from time to time, which currently include GCash, Maya (formerly PayMaya), BPI, BDO, UnionBank, Coins.ph, USDT TRC20, and 7-Eleven Cliqq. The availability of specific payment methods may vary and is subject to change without prior notice.

4.1 Deposits

All deposits must be made from a payment account registered in your own name. Deposits made from a third-party payment account — whether belonging to a family member, friend, or any other person — are strictly prohibited. ph50 reserves the right to suspend accounts where third-party funding is detected and to withhold funds pending investigation.

The minimum deposit amount is ₱100. Deposits via GCash and Maya are credited to your ph50 wallet within seconds of confirmation by the respective payment provider. Bank transfer deposits via BPI, BDO, or UnionBank via InstaPay typically credit within 5–15 minutes during standard business hours.

4.2 Withdrawals

Withdrawal requests are processed in accordance with ph50's published withdrawal schedule. You must complete KYC identity verification before your first withdrawal can be processed. Subsequent withdrawals to a previously verified payment method are typically processed within 15–60 minutes. Withdrawals above certain thresholds may be subject to additional manual verification at ph50's discretion.

ph50 reserves the right to request additional documentation to verify the source of funds deposited into your ph50 account, in accordance with Philippine anti-money laundering (AML) obligations under Republic Act 9160, as amended ("AMLA"). Failure to provide requested documentation within the specified timeframe may result in account suspension pending investigation.

4.3 Currency

All transactions on ph50 are denominated in Philippine Peso (PHP / ₱) unless otherwise indicated. Currency conversion for USDT deposits is performed at the prevailing exchange rate at the time of transaction confirmation.

ph50 may offer bonuses, promotional credits, free spins, cashback, and other incentives to registered players from time to time. Each promotional offer is subject to its own specific terms and conditions, which will be communicated at the point of offer and are incorporated into these Terms by reference.

5.1 Wagering Requirements

Unless otherwise stated in the specific promotion terms, all bonus funds are subject to wagering requirements before they may be withdrawn as cash. The applicable wagering requirement, eligible games, time limits, and any maximum bet restrictions will be specified in the relevant promotion terms. Attempting to withdraw bonus funds before completing applicable wagering requirements will result in forfeiture of the bonus balance.

5.2 Abuse & Bonus Integrity

ph50 strictly prohibits any attempt to exploit, abuse, or manipulate bonus offers. This includes, without limitation: registering multiple accounts to claim the same offer multiple times; using bonus funds in a way designed primarily to meet wagering requirements with minimal risk; coordinating with other players to exploit promotions; or using any form of automated software to exploit offers. ph50 reserves the right to void bonuses, cancel associated winnings, and close accounts where bonus abuse is detected.

5.3 VIP Loyalty Programme

ph50's VIP loyalty programme rewards consistent players through tiered membership levels. Points accumulate on qualifying real-money wagers. The applicable earn rates, tier thresholds, benefits, and redemption conditions are published in the VIP programme documentation on the Platform and are subject to change at ph50's discretion.

All games available on the ph50 Platform are subject to their individual game rules, which are accessible within each game interface. In the event of any conflict between the individual game rules and these Terms, the individual game rules shall prevail with respect to game-specific matters.

6.1 Random Number Generation

All RNG-based games on ph50 — including slots, RNG table games, and virtual sports — use certified random number generation systems that have been independently tested and approved. Game outcomes are random, statistically independent of prior outcomes, and are not adjustable by ph50 staff or any third party on a per-game or per-player basis.

6.2 Live Dealer Games

Live dealer games on ph50 are streamed in real time from licensed studios. The dealing procedures, shuffle protocols, and equipment used in ph50's live casino offerings comply with the standards required by the relevant studio operator licences and are subject to regular review.

6.3 Malfunction Policy

In the event of a technical malfunction, disconnection, or error affecting a game round, ph50 reserves the right to void the affected round and refund the bet to your account. Any purported win resulting from a clearly erroneous game outcome, software error, or malfunction will be voided. ph50's determination on such matters is final, subject to PAGCOR's dispute resolution procedures.

ph50 is not liable for any losses, costs, or expenses arising from game malfunctions, network interruptions, or server outages beyond its reasonable control.

You must not, at any time:

• Register as a player if you are under 21 years of age or are otherwise ineligible under these Terms;
• Provide false, misleading, or fraudulent information at any stage of registration, KYC verification, or account operation;
• Attempt to access the Platform from a jurisdiction where online gaming is prohibited by applicable law;
• Use or attempt to use any software, algorithm, bot, script, automated system, or artificial intelligence to gain an unfair advantage in any game, to exploit any platform feature, or to circumvent any security or access control;
• Engage in, facilitate, or attempt to facilitate money laundering, terrorist financing, or any other activity prohibited under Philippine law, including RA 9160 (AMLA) and its amendments;
• Collude with other players or third parties to manipulate game outcomes or exploit ph50 promotions;
• Use a payment method belonging to another person or entity to fund or withdraw from your ph50 account;
• Register or operate multiple ph50 accounts, or assist others to do so;
• Engage in any form of fraud, chargeback abuse, or dishonest conduct in relation to the Platform or ph50's payment processors;
• Harass, abuse, or threaten ph50 staff or other players through any Platform communication channel;
• Reproduce, distribute, or otherwise exploit any content from the ph50 Platform without prior written authorisation from ph50.

ph50 reserves the right to suspend, restrict, or permanently close any player account at any time and without prior notice where ph50 has reasonable grounds to believe that:

• The player has breached any provision of these Terms;
• The player is engaged in fraudulent, unlawful, or abusive conduct;
• The player's account is subject to a law enforcement, PAGCOR, or AML investigation;
• The player has provided false or misleading information during registration or KYC;
• The continued operation of the account poses a regulatory, legal, or reputational risk to ph50;
• The player is or has become ineligible under these Terms or applicable Philippine law.

Where an account is suspended pending investigation, ph50 will conduct its review within a reasonable timeframe and communicate the outcome to the player via their registered contact details. Where funds are determined to be legitimately owed to the player following investigation, they will be processed in accordance with ph50's standard withdrawal procedures.

Where an account is permanently closed due to a breach of these Terms, ph50 reserves the right to withhold all or part of the account balance, including any bonus funds and winnings derived from bonus play, pending the outcome of any applicable investigation or legal proceedings.

ph50 is committed to promoting responsible gaming and takes seriously its obligations under PAGCOR's player protection framework. All gaming on the ph50 Platform is intended solely for entertainment by eligible adult players who are gaming of their own free will with funds they can afford to lose.

9.1 Player Tools

ph50 provides all registered players with access to the following responsible gaming tools, available directly in account settings:

• Deposit Limits: Set daily, weekly, or monthly maximum deposit amounts. Once set, limits take effect immediately. Increases to existing limits are subject to a cooling-off period before taking effect.
• Session Time Limits & Reality Checks: Configure session duration limits and periodic in-game reminders of time spent on the Platform.
• Temporary Self-Exclusion ("Cool-Off"): Block your account for a defined period ranging from 24 hours to 6 months. Exclusions cannot be reversed during the active period.
• Permanent Self-Exclusion: Request permanent closure of your account for responsible gaming reasons. ph50 will not market to or attempt to reactivate permanently self-excluded accounts.

9.2 21+ Age Restriction

Consistent with Philippine law and PAGCOR's regulatory requirements, ph50 strictly enforces the minimum age of 21 years for all players. All accounts undergo government-issued ID verification. ph50 trains its support staff to identify indicators of underage access and will immediately close any account found to belong to a person under 21.

If you believe you or someone you know may have a gambling problem, ph50 urges you to reach out for professional support. ph50 endorses PAGCOR's responsible gaming resources and encourages any player experiencing gambling-related difficulties to use the self-exclusion tools available in their account settings or to contact ph50's support team for guidance.

All content, materials, software, trademarks, logos, trade names, designs, game assets, text, images, video, audio, and other intellectual property appearing on or accessible through the ph50 Platform ("ph50 Content") are owned by or licensed to ph50 and are protected under applicable Philippine and international intellectual property laws.

ph50 grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the ph50 Platform solely for your own personal, non-commercial entertainment purposes in accordance with these Terms. This licence does not permit you to reproduce, distribute, modify, publicly display, create derivative works from, or commercially exploit any ph50 Content without prior written authorisation from ph50.

Any unauthorised use of ph50 Content may constitute a breach of copyright, trademark, or other intellectual property rights and may give rise to civil or criminal liability under Philippine law.

To the fullest extent permitted by applicable Philippine law, ph50 shall not be liable to you for any indirect, incidental, special, consequential, punitive, or exemplary damages — including but not limited to loss of profits, loss of data, loss of goodwill, or service interruption — arising from your use of or inability to use the ph50 Platform, regardless of the theory of liability (contract, tort, or otherwise) and even if ph50 has been advised of the possibility of such damages.

ph50's total aggregate liability to you for any and all claims arising out of or in connection with your use of the Platform shall in no event exceed the total amount deposited by you into your ph50 account in the thirty (30) days immediately preceding the event giving rise to the claim, excluding any bonus funds.

ph50 does not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. ph50 makes no representations or warranties, express or implied, regarding the fitness of the Platform for any particular purpose beyond lawful online gaming entertainment for eligible adult players in the Philippines.

ph50 collects, processes, stores, and uses personal information in accordance with the Republic Act 10173 (Data Privacy Act of 2012) and its implementing rules and regulations, as well as ph50's Privacy Policy, which is incorporated into these Terms by reference. By registering an account on ph50, you consent to the collection and processing of your personal data as described in the Privacy Policy.

ph50 will not sell, rent, or trade your personal information to third parties for marketing purposes without your explicit consent. ph50 may share personal data with PAGCOR, law enforcement authorities, anti-money laundering compliance bodies, and other regulatory agencies as required by Philippine law or valid legal process.

For full details of how ph50 handles your personal data, your rights under the Data Privacy Act, and how to exercise those rights, please refer to ph50's Privacy Policy at ph50.club/privacy-policy.

ph50 reserves the right to amend, update, or replace these Terms at any time in its sole discretion. Changes may be required to comply with updates to Philippine law, PAGCOR regulations, ph50's operational policies, or for other legitimate business reasons.

Material changes to these Terms will be communicated to registered players via a notice displayed on the Platform and, where practicable, via a message to your registered mobile number or email address. The effective date of the amended Terms will be clearly stated.

Your continued use of the ph50 Platform following the effective date of any amended Terms constitutes your acceptance of those amendments. If you do not accept the amended Terms, you must cease using the Platform and may request account closure in accordance with Section 3.3 above.

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including any non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

ph50 is regulated by the Philippine Amusement and Gaming Corporation (PAGCOR). In the event of a dispute between you and ph50 arising from your use of the Platform that cannot be resolved through ph50's internal dispute resolution process, you may escalate the matter to PAGCOR through its published player complaint procedures.

Prior to escalating any dispute to PAGCOR or pursuing formal legal proceedings, you agree to contact ph50's support team in good faith and allow ph50 a reasonable period of no less than fourteen (14) calendar days to investigate and respond to your complaint. ph50 will acknowledge receipt of any formal complaint within 72 hours and aims to provide a substantive response within 14 calendar days.

Any legal proceedings arising out of or in connection with these Terms shall be brought exclusively before the competent courts of the Philippines having jurisdiction over the matter.

If you have any questions, concerns, or complaints regarding these Terms or ph50's services, please contact ph50's support team through one of the following channels:

• Live Chat: Available 24/7 directly on the ph50 Platform. This is the fastest way to reach ph50's Filipino-speaking support agents.
• Email: [email protected] — responses within 24 hours during normal business days.

For complaints that have not been resolved through ph50's standard support process, you may submit a formal written complaint to the email address above, clearly marked as a "Formal Complaint." ph50 will acknowledge receipt within 72 hours and will investigate the matter in accordance with its internal dispute resolution procedure and PAGCOR's player protection guidelines.